Leadership••By WATPT Team
Developing Future Creative Leaders: From Makers to Managers
How to identify and develop leadership potential in your creative team, and support the transition from individual contributor to people leader.
# Developing Future Creative Leaders: From Makers to Managers
Your next creative director or head of department is probably already on your team. Here's how to help them get there.
## The Leadership Gap
Many agencies promote their best creatives into leadership roles without preparation or support. This creates two problems:
1. You lose a great creative contributor
2. You gain an underprepared manager
The solution? Intentional leadership development.
## Spotting Leadership Potential
Leadership ability isn't always obvious. Look for:
- **Natural mentors**: People others turn to for guidance
- **Initiative takers**: Those who identify and solve problems
- **Big-picture thinkers**: Can see beyond their immediate work
- **Good communicators**: Explain ideas clearly to different audiences
- **Emotional intelligence**: Read situations and people well
- **Resilience**: Handle setbacks and pressure constructively
## The Maker-Manager Transition
Moving from doing the work to leading those who do requires new skills.
**What changes:**
- Time management (more meetings, less making)
- Success metrics (team output vs personal output)
- Skill requirements (coaching vs creating)
- Problem types (people issues vs project issues)
- Energy demands (extraversion vs introversion needs)
## A Development Framework
**Phase 1: Preparation (6-12 months before promotion)**
- Shadow current leaders
- Lead small projects
- Mentor junior team members
- Attend leadership training
- Read management fundamentals
- Get feedback on leadership style
**Phase 2: Transition (First 90 days)**
- Clarify role expectations
- Build relationships with team
- Understand current challenges
- Quick wins where possible
- Regular check-ins with mentor
- Adjust workload realistically
**Phase 3: Establishment (3-12 months)**
- Develop team vision
- Build management systems
- Address performance issues
- Create development plans
- Refine leadership approach
- Seek ongoing feedback
## Essential Leadership Skills
Help emerging leaders develop:
**People management:**
- Giving effective feedback
- Having difficult conversations
- Coaching for improvement
- Managing different personalities
- Building psychological safety
**Strategic thinking:**
- Understanding business context
- Making trade-off decisions
- Long-term planning
- Resource allocation
- Stakeholder management
**Communication:**
- Clear direction setting
- Active listening
- Presenting to leadership
- Written communication
- Conflict resolution
## Common Pitfalls to Avoid
**For new leaders:**
- Trying to do everything themselves
- Not delegating effectively
- Avoiding tough conversations
- Favouring certain team members
- Neglecting their own development
**For agencies:**
- Promoting without preparation
- Not adjusting workload
- Lack of ongoing support
- No clear role expectations
- Insufficient training budget
## Supporting New Leaders
New leaders need:
- **Mentorship**: Pair with experienced leader
- **Training**: Invest in management courses
- **Protected time**: Reduce project work initially
- **Safe feedback**: Regular check-ins to discuss challenges
- **Patience**: Learning leadership takes time
## When To Seek External Support
Consider bringing in expert help when:
- You're promoting multiple people at once
- There's no senior leader to mentor
- Your leadership team needs development too
- You want to establish formal programs
- Previous transitions haven't gone well
## The Alternative Path
Not everyone wants to manage. Create paths for:
**Individual contributors:**
- Senior specialist roles
- Expert/consultant positions
- Thought leadership opportunities
- Mentorship without management
- Project leadership roles
Some of your best creatives should stay creatives. That's okay.
## Measuring Success
Track whether your leadership development works:
- **Retention**: Are promoted leaders staying?
- **Team performance**: Are their teams thriving?
- **Engagement**: What do team members say?
- **Business impact**: Are results improving?
- **Pipeline**: Do you have future leaders ready?
## Getting It Right
Agencies that develop leaders well:
1. Start early—before the role is vacant
2. Provide structured support, not sink-or-swim
3. Invest in ongoing development
4. Create alternative paths for non-managers
5. Learn from both successes and failures
**Want to build your leadership pipeline?** [Let's talk](/contact) about developing your next generation of leaders.
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